Accessibility Statement

We believe that goods and services should be within reach of every fan, no matter who they are.

With that in mind, we are dedicated to making our websites, loungeflys.eu, easy to access and use for everyone. We work toward meeting all relevant standards, including the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.1 up to Level AA, known as WCAG 2.1 AA. We take pride in the progress we have already made and the work still underway to keep our sites open and usable for all visitors.

Should you run into any trouble accessing any section of this website, please send an email to help@loungeflys.eu. We will work together with you to deliver the information, product, or transaction you are looking for through a different communication method that suits your needs and follows applicable law, such as support over the phone.

Beyond our websites, we are also committed to welcoming people with disabilities who are accompanied by a service animal or a support person in the areas of our premises that are open to the public and to other third parties. We will make sure that all staff, volunteers, and anyone else who deals with the public receives proper training on how to interact with people with disabilities who are accompanied by a service animal or a support person.

If anyone has a question about this policy, or if the purpose behind any part of it is unclear, an explanation should be given by, or referred to, help@loungeflys.eu.